Imagine not having to worry about your computer. Imagine not needing to give a second thought to viruses, hackers, upgrades, maintenance, patches, or other computer maintenance needs .With our Protection Plan you don’t need to. Keeping up with your computer needs can be a very time consuming and overwhelming job for a person to handle. With so many small home based businesses and small offices, there is no IT team in place to handle these day to day activities. Allow us to become your IT department and take care of your system for you.
That’s where we come in. Managed services allows us to help prevent issues before they become costly projects.
We offer managed support packages with add-on options. We make it so you can pick the support that works best for you!
Our managed services package includes a small, low resource agent that runs on your Workstation or Server. It will detect and notify Murray Computer Repair about critical issues on your systems. Subscribers will benefit by receiving faster repairs, quick access to support and an overall higher quality of service. In many cases your issues are detected and resolved before you realize there was an issue to begin with.
Need your own custom package? We can configure a setup just for your unique needs. Call us today to schedule a free consultation. (Prices are subject to change)
*On-site setup required. Includes Workstation and Server audit to confirm system health prior to setup.
What the Managed Service Plan includes:
Managed Ant-virus Protection with No Virus Guarantee – Our Award winning software that protects your computer 24/7. The advantage of utilizing managed antivirus software is that it is programmed to alert us of any threats found so that immediate action can be taken to remove them for you. Our Managed Antivirus solution includes a No Virus Guarantee – If malicious software gets past our defenses, we will remove it at no charge to you.
Remote Support – Have a quick computer question? Got a strange error message on your screen? Need some help installing a new printer? We can take care of these issues and more with Remote Support sessions, which are included in our top tier of service.
Software updates – This is all done for you in the background so you don’t have to guess whether or not an update pop-up is legitimate.
Website filtering – If you need Parental Control features, that’s built in too. You can block specific sites, or whole categories of websites such as Adult, Drugs, Violence, etc.
Automated mini tune-ups- Helps to keep your computer optimized
24/7 System Monitoring – We monitor the health of your computers proactively. If we receive an alert – we’ll take steps ASAP to reduce any downtime to your business or home computer.
**This Plan does not include hardware repairs, new PC setup, data recovery, or personal tutoring**
Tech Monitoring: Our Tech Monitoring Plan offers 24/7 Monitoring of your computer hardware and software along with our fully Managed Antivirus. The perfect hybrid for basic monitoring and protection. This plan notifies us any alerts your computer may be giving us, allowing us to be proactive instead of reactive.
Essentials: This plan is for Small Office, Home Office businesses. This means 1-5 devices. We understand the pains of getting started and small budgets. This plan offers 24/7 workstation monitoring, managed antivirus, web content filtering, Windows and 3rd party updates, daily safety/health check.
Complete Care: Our Complete plan includes everything in the Essentials plan as well as Remote Support. The great thing about this is that 90% of repairs and maintenance can be done remotely. This saves you money! If it’s determined that a repair or project work cannot be completed remotely at our discretion we will schedule a service appointment which gets billed at a reduced hourly rate.